Withdrawal from the contract

Withdrawal from the contract

1. The provisions of this section concerning the Consumer's right to withdraw from the contract also apply to a natural person who concludes a contract directly related to their business activity, where the content of that contract indicates that it does not have a professional character for that person — resulting in particular from the subject of their business activity made available under the provisions on the Central Register and Information on Business Activity (CEIDG).
2. A Consumer may withdraw, without giving any reason, within 14 days from the date of concluding the contract (including the Sales contract), subject to the rules set out in the instruction on withdrawal from the contract, which forms an annex to the Terms & Conditions.
3. The right of withdrawal does not apply to the Consumer, among other cases, with respect to a Sales contract for non-prefabricated Goods manufactured to the Consumer's specification or serving to satisfy their individualized needs.
4. In other cases, the Consumer may withdraw from the contract by submitting a statement of withdrawal to the Seller. The statement may be submitted using a form, the template of which forms an annex to the Terms & Conditions.
5. Promptly, but no later than 14 days from the day on which the Consumer withdrew from the contract, they are obliged to return the Goods to the Seller or hand them over to a person authorized by the Seller. Sending the Goods back before the deadline is sufficient to meet it. This does not apply where the Seller has offered to collect the Goods themselves.
6. The Consumer is liable for any decrease in the value of the Goods resulting from using them in a manner beyond what is necessary to establish the nature, characteristics, and functioning of the Goods.
7. In the event of withdrawal, the contract is deemed not to have been concluded. If the Consumer submitted a statement of withdrawal before the Seller accepted their offer, the offer ceases to be binding.